Dialing Information — Government

When calling another Alberta Government office in the same city, you can simply dial the last four or five digits of the telephone number, as follows:
  • Edmonton – dial the last five digits for numbers beginning with 427, 422, 408, 415, and 644.
  • Calgary – dial the last five digits for numbers beginning with 297.
  • Other locations in Alberta – dial the last four digits.

Free cell phone access

You can use your cellular phone to reach any Alberta Government office free of charge. Enter *310 (Rogers-AT&T) or #310 (Telus and Bell). This allows you to access the province-wide toll-free service without paying long distance or airtime charges.

Assistance reaching the deaf

Alberta Government staff needing to reach a deaf person with a TTY should dial 780 422-1820.

Service Alberta Help Desk

The Service Alberta Help Desk in Edmonton is available Monday to Friday from 8:00 am to 6:00 pm at 780 427-3169. The Calgary Service Alberta Help Desk is available Monday to Friday from 8:00 am to 5:00 pm at 403 297-7166.